If the Application Is Refused, What Happens to the Policy?

Key facts

  • The policy is a contract with an insurer, independent of the immigration decision.
  • ⚠ We state no insurer's refund terms. They differ and we hold no product evidence.
  • "Cancellable" and "refundable" are not the same thing.
  • Ask before you buy. Afterwards you are negotiating from a weaker position.
  • ⛔ We assert no statutory right to a refund.

You are required to buy cover for a life you have not been granted yet. Nobody designs that, but it is the order things happen in — and it means a refusal leaves you holding a policy for a country you are not moving to.

The two things are unconnected

An immigration refusal is not an insurance event. Your insurer has not failed to do anything; the policy does what it says. Whether you can unwind it is a question about the contract you signed, not about the decision you received.

That is unwelcome and it is also the honest position. It is why the question belongs before the purchase.

The question to ask at the point of sale

"If my application is refused, what happens to this policy?"

And then the follow-ups that actually determine the answer: can it be cancelled; is any premium returned; is there a charge; does the answer change depending on whether cover has started.

We cannot tell you any provider's answer.

What we can tell you is that the answer exists in writing before you pay, and that asking takes a minute.

Cancellable is not refundable

A policy you can cancel may still keep your money for the period it was in force, or charge a fee, or both. "You can cancel any time" is an answer to a different question from "will I get my premium back".

Get the answer in a form you can keep. An email saying what happens is worth more than a phone call you remember.

The in-between cases

Refusal before cover starts and refusal after cover has been running for two months are usually treated differently, because in the second case the insurer has carried risk.

Delay rather than refusal is its own case, and arguably the more common one — the decision is slow, the policy runs, and you are paying for cover in a country you are not in yet.

The sensible precaution

Match the start date to the need, not to the purchase date, where your insurer allows it. When cover should start is the timing question in full, and getting it right reduces how much you are exposed to this one.

And do not buy the cheapest policy because it might be wasted. A policy chosen on the assumption of refusal is a policy chosen badly for the outcome you actually want. What policies typically exclude.


Frequently asked questions

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